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Included FREE with your workers’ compensation policy.
We partner with you to create a culture of safety in your company that results in everyone working together to adopt and implement the highest safety standards.
Free risk management services include:
SafetyOnDemand ®
Safety OnDemand® is our free robust online safety and learning management platform designed to keep workers safe and businesses up and running.
This platform serves up 5,000+ preventative safety materials that are easy to find, easy to learn, and easy to make a seamless part of your business.
Through Partnership Plus, select policyholders who meet a certain premium level receive a highly customized risk assessment and detailed action plan that outlines practical risk reduction and claims management strategies that we can help implement immediately.
Throughout the year, you continue to receive expert feedback and guidance, designed to reduce your overall Ex-mod factor. Lower Ex-mods result in long-term premium savings.
On-site, hands-on and highly skilled, ICW Group’s Claims Management Team starts processing a claim within 24 hours.
We help identify fraud and take steps to combat it. Our Special Investigations Unit reviews all claims for fraud within 24 hours of claim creation, and we provide a monthly fraud newsletter, on demand fraud webinars, and educational resources to discourage fraud.
Nurse Triage Hotline is our free 24/7 hotline that offers access to bilingual nurses who specialize in treating non-emergency workplace injuries. It serves to provide immediate medical advice, helps minimize lost work time, mitigates unnecessary emergency room expenses or medical treatments, and saves you time by filing the claim for you.
Exclusively for ICW Group policyholders, we will ship for free, posters, wallet cards, flyers, and stickers with the Nurse Triage Hotline phone number–for distribution to employees so the number will be handy if an injury does occur.
This video chat service helps injured employees connect with medical specialists to receive a diagnosis, treatment, and prescription medication through video conference when a work comp injury occurs.
The Injured Workers Center is our website that helps employees gain access to vital information, helping their recovery process.
This website offers 24/7 immediate access to state-specific forms and resources on payments and reimbursements, types of expenses covered, claims processes, and lost wage information. The website is available in both English and Spanish.
