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Lower your business’ claim costs and help your injured workers access the best primary care doctors, specialists and clinics through the Texas Healthcare Network.
With the ICW Group Texas HCN solution from Coventry, those who enroll receive the following great benefits:
Please note that if your employee has pre-designated a personal physician to treat on-the-job injury or illness, and it is not an emergency, the employee should go to this physician for the initial evaluation.
Contact our Coventry Workers' Comp
Network Support Team
800.937.6824
No, policyholders are not required to opt-in to the Texas Healthcare Network (HCN), however, not joining the Texas HCN will eliminate the ability to direct injured workers’ medical care, as well as the 5% HCN credit that is normally available at policy inception.
By opting-in, your employees will benefit from:
ICW Group policyholders who opt-in to use the Texas HCN also receive a 5% policy credit at policy inception.
As an ICW Group policyholder, you will receive a notice of the Texas HCN by way of a Texas HCN Activation email to the designated Claims contact on the policy (unless the policyholder has already elected to opt-out prior to policy inception) from ICW Group. All policyholders are automatically opted-in to ICW Group’s Texas HCN. In order to be compliant, you must complete the activation process.
To complete the activation process, you must:
The HCN Initial Employee Notification Materials include an Employee Acknowledgement Form that should be retained by the employer within the employee file as a record that the employee received notice. The notice should be provided to all new employees as part of their new hire onboarding. You must give employees the notice again when they report a work injury or illness by providing the injured employee the HCN Time of Injury Employee Notification Materials.
The activation process is completed by complying with the Texas HCN Activation notice provided by the ICW Group Network Coordinator via email. Policyholders have up to 45 days from policy inception to comply with the activation notice.
Yes, if you have opted-in to use the Texas HCN, the Texas HCN is to be used by any and all employees who work and/or are working in the state of Texas. The Texas HCN cannot be used for employees working outside of Texas.
Yes, the employee must be given a copy of the Employee Notification Materials and the employee must sign and return the Employee Acknowledgement form to you. You will then need to submit a copy of the HCN Notice of Distribution Affidavit. (Please see “How do I opt-in to the Texas HCN”?) You may reach out to your agent, underwriter, and/or the ICW Network Coordinator for more information.
No. The submitted affidavit is valid for the life of the policy, including renewals. You must continue to pass out the Employee Information Materials to all new hires to be compliant with Texas Department of Insurance (TDI) requirements.
No.
You can find more information on the Texas Department of Insurance (TDI) website.
