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Video chat with medical specialists using Concentra Telemed®.
Access to telemedicine varies by state.
Select your state to see if telemedicine is available to you.
Please select your state using the filter above to see if telemedicine is available in your area.
If you require assistance or need alternate arrangements, please contact us at 844.4.ICW.CLAIMS (844.442.9252).
Thank you!
With ICW Group, you can offer your team members Concentra Telemed, the first telemedicine product designed specially for work comp injuries.
Immediate access to occupational health specialists any time or anywhere an injury might occur.
No need to drive & spend time in a crowded waiting room when virtually immediate treatment is now available.
Injured workers receive care from expert medical providers who can diagnose, treat, and prescribe medication during the telemedicine visit.
Keep your employees informed of their telemedicine option when a workplace injury occurs.
844.442.9252
Don’t see an FAQ here that answers your question? Contact us at 844.4.ICW.CLAIMS (844.442.9252).
No. You’ll continue to report and submit your claim as usual. See Report and Manage Claims.
There’s no charge for setting up this service for your company. The cost for each visit is the same as a regular office visit, which varies by state. Your cost savings and overall value comes from the benefits of using telemedicine:
The length of the visit varies on the severity of the injury. Using Concentra Telemed®, on average your injured employee’s visit will take around 45 minutes.
The doctors include MDs (Doctors of Medicine) and DOs (Doctors of Osteopathic Medicine). Physician assistants and nurse practitioners may also be available.
Yes – that is certainly our goal. However, there will be times that they may get another provider due to availability.
Of course – this is one of the advantages and benefits of using telemedicine!
They’ll get an email to log in to the secured Concentra Telemed® portal, keeping their information safe and private.
Quickly gain access to reports and employee’s work status in real time, by signing up for a free business account with Concentra or by contacting your ICW Group claims examiner.
We’re now offering Concentra Telemed® in 37 states, as listed below.
States with telemedicine:
• Alaska
• Arizona
• California
• Colorado
• Connecticut
• Delaware
• Florida
• Georgia
• Hawaii
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Louisiana
• Maine
• Massachusetts
• Maryland
• Michigan
• Minnesota
• Missouri
• Nebraska
• New Hampshire
• New Jersey
• New Mexico
• North Carolina
• Oklahoma
• Oregon
• Pennsylvania
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Utah
• Vermont
• Virginia
• Wisconsin
