Support Your
Injured Worker

Showing information for

Injured Workers Center​

This free 24/7 website, available in English and Spanish, offers helpful information about medical care, payments, prescription medications, lost wage income, returning to work, modified duty, medical discharges, and more.

Nurse Triage Hotline

This free 24/7 hotline offers access to bilingual nurses who specialize in treating non-emergency workplace injuries. It provides immediate medical advice, helps minimize lost work time, mitigates unnecessary emergency room expenses or medical treatments, and saves time by filing the claim for you.

Plus, ICW Group will produce and ship you collateral – for free – to promote the Nurse Triage Hotline to your employees so the number will be handy if an non-emergency injury does occur. Order posters, wallet cards, flyers, and stickers!

Telemedicine

This free 24/7 service removes the need to drive and spend time in the waiting room to receive medical provider diagnosis, treatment, or prescription medications. Injuries that can be treated include minor movement injuries, repetitive use injuries, bruises, contusions, scrapes, sprains, strains, rashes, burns, and bloodborne pathogens.

The Texas Health
Care Network

Lower your business’ claim costs and help your injured workers access the best primary care doctors, specialists and clinics through the Texas Healthcare Network.

California Medical
Provider Network

Lower medical costs with specialized care for your employees and a choice of doctors and facilities suited for your needs. Instantly available, employees receive the quality medical treatment they need, allowing them to get back to work faster and to quickly close claims.

Thoughtful eCards

Use ICW Group’s “Road to Recovery” eCards to send kind encouragement and the resource links they need. Available in English and Spanish, each eCard comes complete with caring messages, direct links to the Injured Workers Center, and the ability to personalize with your own thoughtful words.

Resources

Learn About the Injured Workers Center

Download

Your Guide to the Claims Process - English

Download

Your Guide to the Claims Process - Spanish

Download

Notice of Contact Information & Address Change Form

Download

Prescription Information Form

Download