Making a Payment

Pay online using EZ-Pay

Pay your premium invoice easily and securely via the myResource.

  • Make instant payments or schedule automatic recurring payments.
  • Pay online via checking, savings, and credit card.
  • Set up multiple funding accounts.
  • Get email alerts and confirmations about your payments.
  • View and print invoices.

EZ-Pay is a service offered in partnership with PNC Bank.

Pay as a guest (no login or account required)

For questions about paying a bill, contact ar@icwgroup.com

Send a check by mail

Make your check payable to “ICW Group”. Please include your policy # and coupon/remittance with your check.

Regular Delivery

ICW Group
PO Box 31001-3421
Pasadena, CA 91110-3421

Overnight Delivery

PNC BANK C/O INSURANCE COMPANY OF THE WEST
Lockbox Number 913421 
Pasadena Tech Center 
465 N. Halstead St Ste. 160
Pasadena, CA 91107

Pay by phone

To make a payment using our automated phone system, please call 888-339-0843.
A copy of your invoice will be needed to complete the transaction. 

Your account number is the 10-digit number in the center of the invoice (to the right of policy number). For example 5000099999.

Report payroll with EZ-Report

For policies effective starting 3/2/2024 

If you are a pay-as-you-go customer, use EZ-Report to report your payroll and calculate your premium.

Resources

EZ-Pay Quick Start Guide

Automatic Payments Form