Pay your premium invoice easily and securely via the myResource.
EZ-Pay is a service offered in partnership with PNC Bank.
Pay as a guest (no login or account required)
For questions about paying a bill, contact ar@icwgroup.com
Make your check payable to “ICW Group”. Please include your policy # and coupon/remittance with your check.
Regular Delivery
ICW Group
PO Box 31001-3421
Pasadena, CA 91110-3421
Overnight Delivery
PNC BANK C/O INSURANCE COMPANY OF THE WEST
Lockbox Number 913421
Pasadena Tech Center
465 N. Halstead St Ste. 160
Pasadena, CA 91107
To make a payment using our automated phone system, please call 888-339-0843.
A copy of your invoice will be needed to complete the transaction.
Your account number is the 10-digit number in the center of the invoice (to the right of policy number). For example 5000099999.
For policies effective starting 3/2/2024
If you are a pay-as-you-go customer, use EZ-Report to report your payroll and calculate your premium.