Making a Payment

Pay online using EZ-Pay

Pay your premium invoice easily and securely via the myResource.

  • View and print invoices
  • Make instant payments or schedule automatic recurring payments
  • Pay online via checking, savings, and credit card
  • Set up multiple funding accounts
  • Get email notifications when invoices are posted and for payment confirmation
  • Export invoice history to Excel
  • Get started with EZ-Pay Quick Start Guide

EZ-Pay is a service offered in partnership with PNC Bank.

For questions about paying an invoice, contact ar@icwgroup.com

Pay by phone

To make a payment using our automated phone system, please call 888-339-0843.
A copy of your invoice will be needed to complete the transaction.

Your account number is the 10-digit number in the center of the invoice (to the right of policy number). For example 5000099999.

Refer to our automated phone system guide for additional information.

Send a check by mail

Make your check payable to “ICW Group”. Please include your account # or policy # and coupon/remittance with your check.

Regular Delivery

ICW Group
PO Box 31001-3421
Pasadena, CA 91110-3421

Overnight Delivery

PNC Bank C/O Insurance Company of the West
Lockbox Number 913421
Pasadena Tech Center
465 N. Halstead St Ste. 160
Pasadena, CA 91107

In a pinch? Use Guest Pay online

  • No login required
  • Access Guest Pay
  • Have invoice available to enter invoice number and zip code
  • Enroll in EZ-Pay for invoice notifications, save payment account(s), view invoices and access invoice history

Report payroll with EZ-Report

For policies effective starting 3/2/2024 

If you are a pay-as-you-go customer, use EZ-Report to report your payroll and calculate your premium.

Resources

EZ-Pay Quick Start Guide

Invoice Payment Automated Phone System

Enroll in Automatic Payments